In its activity, PlugBox, represented by BUCARE SAS with its headquarters at [Address], collects and processes information, some of which is classified as “personal data.”

PlugBox is highly committed to respecting privacy and uses data responsibly and confidentially for a specific purpose. We are dedicated to preserving the confidentiality of the information provided by the buyer for the use of certain services.

Any information concerning you is subject to the provisions of Law No. 78-17 of 6 January 1978. As such, you have the right to access, modify, and delete information concerning you. You can request this at any time by mail to the following address: info@plugbox.io

Personal Data

On the plugbox.io website, two types of data can be collected:

• Data transmitted directly: This data is that which you transmit directly, via a contact form or by direct contact by email. The “first and last name,” “company or organization,” and “email” fields are mandatory in the contact form.
• Data collected automatically: Once the user’s consent has been given, we may collect “web analytics” information related to your navigation, the duration of your consultation, your IP address, the type and version of your browser. The technology used is cookies.

Use of Data

Directly transmitted data is used to contact you and/or as part of the request you have made. “Web analytics” data is collected anonymously (by recording anonymous IP addresses) by Google Analytics and allows us to measure our website’s audience, consultations, and any potential errors to continually improve the user experience. These data are used by PlugBox, responsible for data processing, and will never be ceded to a third party or used for other purposes than those detailed above.

Legal Basis

Personal data is collected only after mandatory consent of the user. This consent is validly collected (buttons and checkboxes), free, clear, and unequivocal.

Cookies

Here is the list of cookies used and their purpose:

• Google Maps Cookies
• Stripe Cookies
• AWSALB Cookies
• AWSALBCORS Cookies
• JSESSIONID Cookies: To remember the user’s session so as not to bother them during their next visits.

Your Rights Regarding Personal Data

You have the right to consult, request modification, or deletion of all your personal data. You can also withdraw your consent to the processing of your data at any time.

Data Processing Responsibility

The User may be required to transmit certain personal data. In this case, the data controller is:

• Owner: SAS BUCARES with a capital of 1,000 €
• Address: 29 Cours Monseigneur Roméro
• VAT Number: FR66819057639
• RCS Number: 81905763900026
• Publication Manager: BUCARES SAS – info@bucares.com
• Webmaster: BUCARES SAS – webmaster@bucares.com
• Host: Amazon Web Services Inc. – 410 Terry Avenue North, WA 98109-5210 SEATTLE, USA https://aws.amazon.com

Data Security and Retention

PlugBox takes organizational measures to protect user information from unauthorized access and against illegal use, accidental loss, destruction, and damage. The information is kept for a reasonable period or as required by law.

The user is responsible for preserving the confidentiality of passwords created on the PlugBox platforms. PlugBox advises users never to share their passwords with a third party.

Unfortunately, the transmission of information over the Internet is not completely secure. Despite all necessary measures taken by PlugBox to protect user information, PlugBox cannot guarantee the security of data transmitted to the website. Once the user’s information has been collected, PlugBox will use strict procedures and security features to try to prevent unauthorized access.

Complaints to the Control Authority

Users are informed that they have the right to lodge a complaint with the National Commission on Informatics and Liberty (CNIL), whose contact address is:

National Commission on Informatics and Liberty

Complaints Service

3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07

An online complaint form is available by clicking on the following link: https://www.cnil.fr/fr/plaintes

Updates and Modifications to the Privacy Policy

Subject to informing users via email, on the site, or otherwise, PlugBox may be required to modify and adapt the Privacy Policy, particularly to comply with any new legislation and/or regulations applicable (such as the General Data Protection Regulation applicable from 25 May 2018), the recommendations of the CNIL, the guidelines, recommendations, and good practices of the European Data Protection Committee, and the decisions of courts and tribunals on this matter.

Note Regarding Minors

Individuals under the age of 18 and those who do not have full legal capacity are not permitted to use the Site.

Applicable Law and Jurisdiction

The validity, interpretation, and/or execution of the Privacy Policy are subject to French law, to the fullest extent permitted by the applicable rules of private international law.

In the event of a dispute concerning the validity, interpretation, or execution of the Privacy Policy, the Courts and Tribunals of Evry-Courcouronnes are exclusively competent, to the fullest extent permitted by the rules of private international and civil procedure law applicable.

Before undertaking any judicial proceedings for the resolution of a dispute, the User and PlugBox commit to attempting to resolve it amicably. To this end, they will first contact each other, before resorting, if necessary, to mediation, arbitration, or any other alternative mode of dispute resolution.

Contact Us

For any inquiries regarding this policy or your data, please contact info@plugbox.io.